Comments on: Tersus 2.0: An Unexpected Journey

By: Joris Griffioen

Joris Griffioen — Mon, 02 Dec 2013 12:36:00 +0000

No but it would be good to wait a while, do damage control and then when everything has cooled down introduce your new work. It *seems* oppertunistic (the way you explain it, I believe you don’t mean it that way, but the first impression is so)

By: kover

kover — Sun, 01 Dec 2013 18:57:00 +0000

I hope no one is dumb enough to buy it. If they do, I’d refund it. It’s not there to dupe people. I’m sorry you think I have ill intentions regarding this decision and I don’t expect me telling you otherwise to have an affect on your opinion.

By: kover

kover — Sun, 01 Dec 2013 18:54:00 +0000

Version 1.0 is still available for users, so I haven’t taken anything away. The free updates to the product are the only thing that has been discontinued.

I spent a lot of time to bring an updated design and vision for the set, in the form of Version 2.0. I don’t expect anyone to pay for it, but the option is available.

By: American

American — Sat, 30 Nov 2013 03:22:00 +0000

But really he’s hoping some people will be dumb enough to buy the $200.00 version. Also these devs aren’t trying to give good customer service. Making a new app (almost instantly after the original was lost) works in his favor and the best thing about it for him is alot of those bitching still bought it or will be buying it.

By: Joris Griffioen

Joris Griffioen — Fri, 29 Nov 2013 22:01:00 +0000

This is lame on multiple levels.

Google should be able to transfer the license status. You should’ve had better redundancy (seriously? you don’t trust off-site storage? Put it on a USB stick in a safe!). And you should not be using this calamity to your advantage immediately after discontinueing a product people very recently paid you for.

You handled it well by explaining the situation. You also handled it poorly by using the situation to introduce a new thing you expect people to pay for.

By: kover

kover — Tue, 26 Nov 2013 21:23:00 +0000

People would ignore the warnings and have false expectations for support that would not be there. It’s easier to have a price barrier, in order to prevent our support team having to deal with an extra influx of emails in relation to it.

By: kover

kover — Tue, 26 Nov 2013 21:19:00 +0000

We offer a free copy of the new version for users to try out before upgrading via Google Play.

By: kover

kover — Tue, 26 Nov 2013 21:18:00 +0000

We had on-site duplication, but one was lost and the other corrupted. We’re not comfortable with putting keys outside of our internal system, due to security reasons. We’re now triplicating keys locally, in order to prevent this kind of event in the future.

By: 95mediatech

95mediatech — Tue, 26 Nov 2013 12:49:00 +0000

This is sometimes heartbreaking for new purchasers, you at least should offer the new version free of charge for existing users, you said its new design and worth purchasing again, this is how Business is running.

By: Simon

Simon — Tue, 19 Nov 2013 22:23:00 +0000

The keystore is one of the most fundamental things to keep backuped as a developer, how could you not have an off site backup?